Riffo Terms and Condition

Thank you for using Riffo. Riffo is desktop software that helps you to manage and easier access to your local files. Our Services are provided by GroupUltra Limited, having its registered seat at 150C Charcot Ave, San Jose, California, United States

This document (the "Agreement") is a legally binding agreement between you ("Customer" or "User") and Riffo; and governs access and use of our products and services, including applications, websites and relating Software (the "Services"). If you are agreeing to this Agreement not as an individual but on behalf of your organization, then "Customer" means your organization. In this case, this Agreement will bind your organization, unless your organization has a separate agreement in effect with us. You confirm that you have the necessary authority to enter into this Agreement on behalf of the Customer before proceeding.

If you are being invited to collaborate through an account set up by a Customer, i.e. you are a Company Administered User, please note that in addition to this Agreement, your access and use of the Services is subject to your organization's control.

Please read this document carefully. If you sign up for, access or use our Services, you agree to this Agreement. Please do not use the Services if you are under 13 of age or barred from doing so under applicable law.

Description of Services

Service Description

Riffo aims to provide you with an easy and smooth experience to manage and navigate files. In our service, Riffo processes the files you uploaded, or granted our access to, and uses artificial intelligence tools and functionality to provide suggested file names, or folder structure. With your confirmation, Riffo would apply suggested names to original files, creating suggested new folders, moving files, or delete empty folders according to suggested pathways. In the process, you are able to make editions of suggested file names, folder names, and affected files.

Age Requirements

To use Riffo, you must be over 13 years old. If you are based in the The United States Area or in any country with similar regulations, you may only use Riffo Services if you are over the age at which you can provide consent to personal data processing under the laws of your country or if verifiable parental consent for your use of our Services has been provided to us.

User Account

All information provided during Riffo Account creation, and during the use of your Riffo Account, must be accurate and complete. We reserve the right to suspend, terminate or restrict any Riffo Account that uses or was created using false information, or that we determine was created or used for a purpose that violates this agreement. You’re responsible for what you do with your Riffo Account, including taking reasonable steps to keep your Riffo Account secure.

Code of Conduct

• No Unauthorized Use or Distribution. Do not copy, modify, host, stream, sublicense, or resell the Services, Software, or content;
• Account Security. Do not enable or allow others to use the Service, Software, or content using your account information;
• Database Construction. Do not use the content or Software included in the Services to construct any kind of database;
• Access Restrictions. Do not access or attempt to access the Services by any means other than the interface we provided or authorized;
• Circumvention. Do not circumvent any access or use restrictions put into place to prevent certain uses of the Services;
• Intellectual Property. Do not share content or engage in behavior that violates anyone’s Intellectual Property Right (“Intellectual Property Rights” means copyright, moral rights, trademark, trade dress, patent, trade secret, unfair competition, right of privacy, right of publicity, and any other proprietary rights.);
• Service Disruption. Do not attempt to disable, impair, or destroy the Services, software, or hardware;
• Unsolicited Messages. Do not engage in chain letters, junk mail, pyramid schemes, spamming, or other unsolicited messages;
• Advertisements. Do not place advertisement of any products or services in the Services except with our prior written approval;
• Data Mining. Do not use any data mining or similar data gathering and extraction methods in connection with the Services;
• Legal Compliance. Do not violate applicable law, or use Riffo to process illegal files;
• Encryption Restrictions. Do not encrypt or protect files in countries where this is prohibited.
• Reverse Engineering and Automated Requests. Do not reverse engineer the desktop client, website, or use computer programs to simulate user behavior to send requests to the Service.
• Data Annotation. Do not utilize the Service’s AI capabilities for data annotation purposes.

Content and Intellectual Property

• Reservation of Rights: Each party shall retain all rights, title and interest in and to all its respective patents, inventions, copyrights, trademarks, domain names, databases trade secrets, know-how and any other intellectual property and/or proprietary rights (collectively, "Intellectual Property Rights"). Except as expressly set out in this Agreement, this Agreement does not grant any right, title, or interest to you with respect to the Services or in any Riffo Intellectual Property Rights.
• Use of the Services: The Services are the property of Riffo or Riffo's licensors. Riffo grants you limited, non-exclusive, revocable permission to make use of the Service during the term of this Agreement.
• Feedback: Riffo may use any feedback, ideas, comments, enhancement requests, recommendations or suggestions ("Suggestions") that you send or share with Riffo without any obligation to you. You hereby grant Riffo a world-wide, royalty free, irrevocable, perpetual license to use and otherwise incorporate any Suggestions.

Payment Terms

Fee Description

You will be charged the Subscription Fees set forth in the Riffo plan you select in accordance with the applicable payment terms. You may change the type of Riffo subscription plan selected or terminate the Riffo subscription plan according to the terms and conditions of such subscription plan.

Billing

We will automatically bill the membership fee to your plan, price and payment method selected until your subscription is cancelled or terminated. If you do not terminate your subscription, it will be automatically renewed.

Privacy Policy

The Privacy Policy Privacy Policy—Riffo governs any personal data you provide to us. By using the Services or Software you agree to the terms of the Privacy Notice.

Disclaimers and Limitation of Liability

Beta Services: From time to time, Riffo may release products and features that are still subject to testing and evaluating ("Beta Service"). Despite anything to the contrary in this Agreement:

• You may choose to use Beta Services at your sole discretion and USE BETA SERVICES AT YOUR OWN RISK;
• Beta Services may not be supported and may be changed at any time without notice;
• Beta Services may not be as reliable or available as the Services;
• Beta Services have not been subjected to the same security measures and auditing to which the Services have been subjected. RIFFO WILL HAVE NO LIABILITY ARISING OUT OF OR IN CONNECTION WITH BETA SERVICES.

Limitation of liability: RIFFO'S LIABILITY FOR SIMPLE NEGLIGENCE AND FOR THE ACTIONS OF ITS AUXILIARY PERSONS IS EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. RIFFO, ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS SHALL IN NO EVENT BE LIABLE FOR ANY LOST PROFITS, REVENUES, OR BUSINESS OPPORTUNITIES; LOSS OF USE, DATA, CONFIDENTIAL OR OTHER INFORMATION; BUSINESS INTERRUPTION; OR ANY OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CRIMINAL, CONSEQUENTIAL, OR SUBSEQUENT DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR SUPPORT AND MAINTENANCE SERVICES (IF ANY), REGARDLESS OF WHETHER RIFFO HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

THE AFOREMENTIONED LIMITATIONS OF LIABILITY DO NOT APPLY TO DAMAGES CAUSED BY INTENTIONAL OR GROSSLY NEGLIGENT BREACHES OF OBLIGATIONS BY RIFFO, DAMAGES CAUSED TO LIFE, BODY, OR HEALTH, DEFECTS IN CASES WHERE A GUARANTEE HAS BEEN PROVIDED, FRAUDULENTLY CONCEALED DEFECTS, OR ANY OTHER LIABILITY THAT MAY NOT, UNDER APPLICABLE LAW, BE LIMITED OR EXCLUDED.

Remedy: YOU AGREE THAT THE SOLE AND EXCLUSIVE REMEDY FOR UNSATISFACTORY SERVICE SHALL BE TERMINATION OF THE SERVICE AND A REFUND OF ANY AMOUNT ALREADY PAID BY CUSTOMER FOR THE CURRENT SERVICE TERM. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, THE AGGREGATE LIABILITY OF RIFFO AND ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS, INCLUDING ANY NEGLIGENCE ON YOUR PART, FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE AMOUNTS PAID BY YOU TO RIFFO AND/OR THE SUBSCRIPTION CHARGES PAID BY THE RELEVANT RESELLER TO RIFFO WITH RESPECT TO YOUR SUBSCRIPTION FOR THE PAST SIX MONTHS OF THE SERVICE IN QUESTION PRIOR TO THE FIRST EVENT OR OCCURANCE GIVING RISE TO SUCH LIABILITY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PERSONAL INJURY OR DEATH WHICH MEANS THAT SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY. IN THESE JURISDICTIONS, RIFFO'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Independent Allocations of Risk: Each provision of this Agreement that provides for a limitation of liability, disclaimer of warranties, or exclusion of damages represents an agreed allocation of the risks of this Agreement between the parties. This allocation is an essential element of the basis of the bargain between the parties. Each of these provisions is severable and independent of all other provisions of this Agreement, and each of these provisions will apply even if the warranties in this Agreement has failed of their essential purpose. Force Majeure: Riffo will not be liable to Customer or to any other third party for failure to perform or any delay in the performance of the Service due to fire, flood, war, riot, strike, explosion, lock out, injunction, natural disaster, interruption of transportation, acts of war, terrorism, labour disputes, acts of civil or military authority, power blackouts, computer viruses, or any other event beyond Riffo's reasonable control.

Third-party Services: The Service may contain features and functionalities linking to or providing certain functionality and access to third party websites and services. Riffo has no influence on the contents of these linked pages, and makes no warranty whatsoever with respect to such links, websites, or services. Riffo is not liable for any damage or loss arising from or in connection with your use of Non-Riffo Services.

You understand and agree that Riffo does not control Non-Riffo Services’ features and functionality, and Non-Riffo Services may change without any notice to us. If any Non-Riffo Service stops providing access to certain features or functionality, we may stop providing access to certain features and functionality of our Services. Riffo will not be liable to you for any refunds or any damage or loss arising from or in connection with any such change made by the Non-Riffo Service.

Termination and Suspension

Termination by You

You may stop using the services at any time. Termination of your account does not relieve you of any obligation to pay any outstanding fees.

Termination by Us

Riffo may terminate the Service/this agreement at any time. If we terminate these terms for reasons other than for cause, then we will make a reasonable effort to notify you at least 30 days prior to termination via the email address you provide to us with instructions on how to retrieve your content. We may, at any time, terminate your right to use and access the Services or Software if:

• You breach any provision of these terms (or act in a manner that clearly shows you do not intend to, or are unable to, comply with these terms);
• You fail to make the timely payment of fees for the Software or the Services, if any;
• We are required to do so by law (for example, where the provision of the Services or Software to you is, or becomes, unlawful);
• We elect to discontinue the Services or Software, in whole or in part, (such as if it becomes impractical for us to continue offering Services in your region due to change of law);
• There has been an extended period of inactivity in your free account.

Modifications to Terms

We may modify these terms or any additional terms that apply to a Service or Software in order to, for example, reflect changes to the law or changes to our Services or Software. You should look at the terms regularly. We will post notice of modifications to these terms on this page. We will post notice of modified additional terms in the applicable Service or Software. By continuing to use or access the Services or Software after the revisions come into effect, you agree to be bound by the revised terms.

Contact Us

For any questions, you may contact us using the following details: